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130158 - Microsoft Outlook 2007: Complete

Duration

1 Day

Introduction

Elements of this syllabus are subject to change.

This course will provide you with the skills you need to start sending and responding to email in Microsoft® Office Outlook® 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule appointments and meetings, manage contact information and tasks, use notes, customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.

This course is one of a series of titles that addresses Microsoft Certified Application Specialist (Microsoft Business Certification) skill sets. The Microsoft Certified Application Specialist program is for individuals who use Microsoft’s business desktop software and who seek recognition for their expertise with specific Microsoft products. Certification candidates must pass one or more proficiency exams in order to earn Microsoft Certified Application Specialist certification.

Audience

This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft® Office Outlook® 2007 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is also designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items. In addition, this course helps prepare students who desire to take the Microsoft Certified Applications Specialist certification for Outlook.

Course Objectives

You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. You will customize your environment, Calendar, and mail messages to meet your specific needs as well as track, share, assign, and quickly locate various Outlook items.

At Workshop Completion

After completing this workshop, students will be able to:

  • Identify the components of the Outlook environment. You will also perform simple tasks such as sending and responding to email messages.
  • Compose messages.
  • Use folders to organize messages.
  • Manage contacts and contact information.
  • Schedule appointments.
  • Schedule meetings.
  • Manage tasks and notes.
  • Customize the Calendar by setting various Calendar options.
  • Customize message options.
  • Track work activities using the Journal.
  • Assign and track tasks.
  • Share folder information.
  • Customize the Outlook environment.
  • Locate Outlook items.
  • Work with public folders.

Prerequisites

The course requires that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of:

  • Windows XP Professional: Level 1
  • Windows XP Professional: Level 2
  • Windows XP: Introduction
  • Windows 2000: Introduction
  • Microsoft Office Outlook 2007: Level 1

Workshop Outline

Lesson 1: Getting Started with Outlook

  • Topic 1A: Explore the Outlook Interface
  • Topic 1B: Send a Simple Message
  • Topic 1C: Read Messages
  • Topic 1D: Reply to and Forward a Message
  • Topic 1E: Print a Message
  • Topic 1F: Delete a Message
  • Topic 1G: Set Work Days and Times
  • Topic 1H: Display an Additional Time Zone
  • Topic 1I: Set Availability Options

Lesson 2: Composing Messages

  • Topic 2A: Address a Message
  • Topic 2B: Format a Message
  • Topic 2C: Check Spelling and Grammar
  • Topic 2D: Attach a File
  • Topic 2E: Modify Message Settings
  • Topic 2F: Modify Delivery Options
  • Topic 2G: Change the Message Format
  • Topic 2H: Notify Others that You Will Be Out of the Office
  • Topic 2I: Create a Distribution List
  • Topic 2J: Insert a Hyperlink

Lesson 3: Organizing Messages

  • Topic 3A: Open and Save an Attachment
  • Topic 3B: Flag a Message
  • Topic 3C: Organize Content with Folders
  • Topic 3D: Automatically Record a Journal Entry
  • Topic 3E: Manually Record a Journal Entry
  • Topic 3F: Modify a Journal Entry

Lesson 4: Managing Contacts

  • Topic 4A: Add a Contact
  • Topic 4B: Sort and Find Contacts
  • Topic 4C: Find the Geographical Location of a Contact
  • Topic 4D: Manage Contacts
  • Topic 4E: Assign a Task
  • Topic 4F: Reply to a Task Request
  • Topic 4G: Send a Task Update
  • Topic 4H: Track Assigned Tasks

Lesson 5: Scheduling Appointments

  • Topic 5A: Explore the Outlook Calendar
  • Topic 5B: Schedule an Appointment
  • Topic 5C: Assign Categories and Edit Appointments
  • Topic 5D: Specify Folder Permissions
  • Topic 5E: Delegate Access to Folders
  • Topic 5F: Access Another User’s Folder
  • Topic 5G: Send Calendar Information in an Email Message

Lesson 6: Scheduling Meetings

  • Topic 6A: Schedule a Meeting
  • Topic 6B: Reply to a Meeting Request
  • Topic 6C: Propose a New Meeting Time
  • Topic 6D: Manage Meetings
  • Topic 6E: Print the Calendar
  • Topic 6F: Customize the Toolbar
  • Topic 6G: Create a New Toolbar
  • Topic 6H: Customize the Menu Bar
  • Topic 6I: Customize the Quick Access Toolbar
  • Topic 6J: Customize the To-Do Bar
  • Topic 6K: Create a Folder Home Page

Lesson 7: Managing Tasks and Notes

  • Topic 7A: Create a Task
  • Topic 7B: Edit and Update a Task
  • Topic 7C: Create a Note
  • Topic 7D: Edit a Note
  • Topic 7E: Display a Note on the Desktop
  • Topic 7F: Sort Messages Using Multiple Criteria
  • Topic 7G: Find Messages
  • Topic 7H: Find Outlook Items Using Multiple Criteria
  • Topic 7I: Filter Messages
  • Topic 7J: Organize Messages
  • Topic 7K: Manage Junk Email

Lesson 8: Working with Public Folders

  • Topic 8A: Create a Public Folder
  • Topic 8B: Add Users to a Public Folder
  • Topic 8C: Post Information in a Public Folder
  • Topic 8D: Send an Email Message to a Public Folder

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