CXA-300-1I
Advanced Administration for Citrix XenApp 5.0 for Windows Server 2008

Duration

5 Days

Introduction

Elements of this syllabus are subject tchange.

This course provides learners with the skills necessary tmonitor, maintain and troubleshoot network environments running XenApp for Windows Server 2008 software. Learners are introduced tthe tools used tmonitor the XenApp farm, record farm activity and generate reports. In addition, learners take away the skills needed tmaintain data and server integrity and tscale, optimize and troubleshoot the XenApp farm.

Audience

This course is intended for IT professionals, such as server, network, system and help desk administrators familiar with Microsoft® Windows Server™ 2003 and Windows Server 2008 environments. System engineers, analysts, consultants, architects and Citrix Solution Advisors are appropriate candidates for this course.

Preparatory Recommendations

The following are preparatory recommendations for this course:

• Working knowledge of Microsoft Windows Server 2003 with Terminal Services
• Familiarity with Microsoft Windows Server 2008 with Terminal Services
• Familiarity with Microsoft SQL Server 2005 with Reporting Services
• Working knowledge of the architecture and administrative tasks associated with Citrix XenApp
• CXA-201-1I Implementing Citrix XenApp 5.0 for Windows Server 2008 or CXA-

Key Skills

Upon successful completion of this course, learners are able tperform the following:

• Determine when and how tuse monitoring tools tadminister network environments running Citrix XenApp software
• Configure metrics, alarms and Health Monitoring and Recovery tests
• Plan and optimize the server farm
• Monitor and troubleshoot connectivity tthe data store
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel
• Troubleshoot session initialization, client settings and Application Streaming sessions
• Monitor and troubleshoot published and streamed applications
• Determine how Citrix and Active Directory policies are applied and troubleshoot unexpected policy results
• Monitor, optimize and troubleshoot printing and printing policies
• Monitor, optimize and troubleshoot Web Interface and Secure Gateway

Topic Outline

Provided is the topic outline for CXA-300-1I.

• Supporting XenApp
  mmmo mXenApp Components
  mmmo mXenApp Communication
  mmmo mXenApp Services
  mmmo mMonitoring and Support Tools
  
  
• Monitoring the Server Farm
  mmmo mMonitoring Tools
  mmmo mData Store Monitoring
  mmmo mIMA Service Monitoring
  mmmo mHealth Monitoring and Recovery
  mmmo mConfiguring Health Monitoring and Recovery
  mmmo mHotfix Management
  mmmo mManaging Hotfixes
  mmmo mLog Files
  mmmo mSession Monitoring
  mmmo mReal Time Data
  mmmo mAlerts
  mmmo mCommand-Line Utilities
  mmmo mQUERY Commands
  mmmo mQFARM Command
  mmmo mQUERYDC Command
  mmmo mQUERYHR Command
  mmmo mQUERYDS Command

• Optimizing the Environment
  mmmo mHardware Optimization
  mmmo mNetwork Optimization
  mmmo mSoftware Optimization
  mmmo mConfiguring a Reboot Schedule
  mmmo mOptimizing CPU Utilization
  mmmo mConfiguring ICA Connection Limits
  mmmo mServer Farm Capacity Planning
  mmmo mScaling the Data Collector
  mmmo mAdding, Deleting or Changing Servers and Farms
  mmmo mConfiguring Data Collector Preferences
  mmmo mConfiguring a Dedicated Data Collector
  mmmo mConfiguring Zone Preference and Failover
  mmmo mSupporting Mixed Server Farms
  mmmo mPerformance Troubleshooting
  

• Optimizing and Troubleshooting the Data Store
  mmmo mData Store Basics
  mmmo mData Store Database Performance
  mmmo mAccess Data Store Maintenance and Optimization
  mmmo mCompacting an Access Database
  mmmo mBacking Up and Restoring an Access Data Store
  mmmo mSQL Data Store Maintenance and Optimization
  mmmo mMigrating to a SQL Data Store
  mmmo mData Store Security
  mmmo mEncrypting IMA Communications
  mmmo mData Store Troubleshooting
  mmmo mStarting the IMA Service
  mmmo mTroubleshooting the IMA Service
  mmmo mTroubleshooting the ODBC Connection
  mmmo mRecreating the Local Host Cache
  mmmo mTracing with SQL Profiler
  

• Optimizing and Troubleshooting Applications
  mmmo mApplication Loading
  mmmo mApplication Compatibility
  mmmo mStreaming Applications
  mmmo mTroubleshooting Streaming Sessions
  mmmo mApplication Optimizations
  mmmo mRemoving Unnecessary Features
  mmmo mSiloing Applications
  mmmo mDisabling Smooth Scrolling
  mmmo mVirtual Memory Optimization
  mmmo mImplementing Virtual Memory Management
  mmmo mTroubleshooting DLL Rebasing
  mmmo mApplication Testing
  mmmo mPerforming Application Unit Testing
  mmmo mPerforming Application Integration Testing
  mmmo mApplication Troubleshooting

• Managing Policies
  mmmo mActive Directory Policies
  mmmo mManaging Active Directory Policies
  mmmo mProcessing of Active Directory Policies
  mmmo mSpecifying the User Profile
  mmmo mConfiguring Folder Redirection
  mmmo mSpecifying Logon Scripts
  mmmo mCitrix Policies
  mmmo mProcessing of Citrix Policies
  mmmo mTroubleshooting Policies
  mmmo mGenerating a Citrix Resultant Policy
  mmmo mGenerating an Active Directory Resultant Set of Policy Report
  mmmo mConfirming ICA Listener Settings
  mmmo mClient Policy Configuration
  mmmo mConfiguring Windows Trusted Sites

• Optimizing and Troubleshooting Printing
  mmmo mICA Session Printing
  mmmo mCitrix Print Manager Service
  mmmo mVerifying Citrix Print Manager Service Settings
  mmmo mPrint Settings
  mmmo mDriver Management
  mmmo mPrint Optimization
  mmmo mOptimizing Printing for LAN Users
  mmmo mOptimizing Printing for WAN Users
  mmmo mPrinting Troubleshooting
  mmmo mTroubleshooting Slow Printing Across a WAN
  mmmo mOverriding Default Administrator Rights
  mmmo mIdentifying Potential Issues
  mmmo mTroubleshooting Failed Print Jobs

• Optimizing and Troubleshooting Clients
  mmo mICA Sessions
  mmo mAdministering ICA Sessions
  mmo mInitializing ICA Sessions
  mmo mTroubleshooting ICA Session Initialization
  mmo mICA Connectivity
  mmo mTroubleshooting ICA Connectivity
  mmo mDisabling Pass-Through Authentication
  mmo mReplacing Application Icons
  mmo mRADE Sessions
  mmo mInitializing RADE Sessions
  mmo mTroubleshooting RADE Session Initialization
  mmo mLogons
  mmo mTroubleshooting Slow Logons
  mmo mICA Protocol Security
  mmo mCertificates
  mmo mCertificate Revocation List Checking
  mmo mEnabling Certificate Revocation List Checking
  mmo mSmart Card Support
  mmo mCopying Smart Card User Certificates
  mmo mKerberos Authentication
  mmo mConfiguring Kerberos without Pass-Through Authentication
  mmo mConfiguring Kerberos with Pass-Through Authentication
  
  
• Optimizing and Troubleshooting Sessions
  mmo mSession Connection Settings
  mmo mConfiguring Virtual IP Addresses
  mmo mConfiguring Broadcast Settings
  mmo mConfiguring the Citrix XML Service
  mmo mConfiguring Time Zone Settings
  mmo mSession Reconnection Configuration
  mmo mConfiguring Keep-Alive Settings
  mmo mConfiguring Session Reliability
  mmo mConfiguring Auto Client Reconnect
  
  
• Optimizing and Troubleshooting Web Interface
  mmo mWeb Interface Communications
  mmo mWeb Interface Configuration Methods
  mmo mWeb Interface Site Structure
  mmo mWeb Interface Logs
  mmo mEnabling Detailed Error Messages
  mmo mInternet Explorer and the Web Interface
  mmo mWeb Interface Security
  mmo mWeb Interface to XenApp Communication
  mmo mSecuring Servers with Citrix SSL Relay
  mmo mSecuring Servers with HTTPS
  mmo mClient to XenApp Communication
  mmo mSecuring Communication from the Client to XenApp
  mmo mClient to Web Interface Communication
  mmo mSecuring Communication from the Client to Web Interface
  mmo mClient to Web Interface Communication Troubleshooting
  mmo mVerifying Site Settings
  mmo mVerifying Settings for All Servers
  mmo mUsing the Repair Option
  mmo mTroubleshooting Web Interface Errors
  mmo mAuthentication Troubleshooting
  mmo mTroubleshooting Explicit Authentication
  mmo mTroubleshooting Pass-Through Authentication
  mmo mTroubleshooting Smart Card Authentication
  mmo mTroubleshooting ICA Authentication Tickets
  mmo mTroubleshooting the Least Busy Server Determination
  mmo mTroubleshooting Address Translation
  mmo mEnabling Tracing with ASP.NE
  mmo mTroubleshooting Error Messages
  
  
• Optimizing and Troubleshooting Secure Gateway
  mmo mSecure Gateway Components
  mmo mSecure Gateway Connection Process
  mmo mSecure Gateway Monitoring
  mmo mMonitoring the Secure Gateway Service
  mmo mMonitoring the Secure Ticket Authority
  mmo mUsing the Secure Gateway Management Console
  mmo mUsing the Secure Gateway Diagnostics Tool
  mmo mSecure Gateway Optimization
  mmo mConfiguring Secure Gateway with Web Interface
  mmo mInstalling the Secure Gateway Proxy
  mmo mConfiguring Firewalls
  mmo mLoad Balancing Servers
  mmo mIdentifying Keep-Alive Values
  mmo mDigital Certificates
  mmo mIdentifying Server Certificate Requirements
  mmo mSecure Gateway Troubleshooting
  mmo mViewing Event Logs and Access Logs
  mmo mIdentifying Connection Issues
  mmo mIdentifying Certificate Issues
  mmo mUsing Web Server Load Balancers
  mmo m Placing Secure Gateway Parallel to the Load Balancer
  mmo mUsing Network Address Translation
  

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