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Length:
1 Day
Language(s):
English
Audience(s):
IT Pros, Desktop Support, Developers and Administrators
Level:
100 - 200
Technology:
Windows 7
Type:
Course
Delivery Method:
Instructor-led (classroom)

Microsoft® Windows® 7 Help Desk and Support Technicians
One Day Bootcamp

Course Description

This course is designed to provide you with skills that will help you manage the basics and some of the advanced tasks available in Windows® 7. In this course, you will familiarize yourself with the customization techniques and work with applications and programs in Windows® 7. In addition to this, you will also work with Internet Explorer 8, manage network communications and data, and enhance system performance.

Course Objective: You will work with Microsoft® Windows® 7 to perform advanced tasks.

Target Student: This course is designed for any knowledge worker or business professional, IT managers, Help Desk and Support Technicians who need operating system and file management skills.

Prerequisites: To ensure your success in this course, we recommend that you take the following or have equivalent knowledge.

·      Introduction to Personal Computers
Delivery Method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives
Upon successful completion of this course, students will be able to:

  • navigate and work with Windows 7
  • customize the Windows 7 environment.
  • work with applications in Windows 7.
  • work with devices.
  • secure your system data.
  • enhance system performance.
  • work with Internet Explorer 8.

Course Content
The Syllabus may change at anytime with or without notice.
Lesson 1: What’s New in Windows 7 & Tips and Tricks
Exploring Windows 7
Customizing the Windows 7 Desktop
Managing Folders and Files
Using Common Tools and Programs in Windows 7
Browsing the Internet
Lesson 2: Customizing the Windows 7 Environment
Apply Aero Features
Modify Display Settings
Lesson 3: Working with Applications in Windows 7
Schedule Tasks
Work with Media Files
Explore Games
Manage Programs
Lesson 4: Working with Devices
Modify Device Settings
Configure Removable Devices
Lesson 5: Securing System Data
Back Up Data
Restore Data
Apply Security Settings
Lesson 6: Enhancing System Performance
Improve Processing Speed
Optimize Power Consumption
Configure Windows Update Settings
Troubleshoot Problems
Lesson 7: Working with Internet Explorer 8
Manage Favorites
Manage History Files
Configure Pop-Up Settings
Configure Internet Security and Privacy Settings

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