1Staff Training - Instructor Profile

Technical Instructor BIO/Profile:
Joyce is currently a Microsoft Office Specialist Master Instructor & a Certified Microsoft Instructor
Current Certifications include: MCAS, MCT Microsoft Certified Trainer since 2002
Joyce is a Microsoft Certified Trainer and is certified to teach courses aligned with the following tracks:
Microsoft Office 2003/2007 Microsoft Access Microsoft Excel Microsoft PowerPoint Microsoft Outlook Microsoft Publisher Microsoft Word	Microsoft Certified Trainer Microsoft Office Specialist - Master Instructor
Specializing in Microsoft Office and Applications training. All levels of training from intermediate to advanced.
Joyce also trains in the following Software programs: Adobe CS4 Adobe Captivate 4.0 Quickbooks Microsoft Project	Business Skills Training in the following: Fundamentals of Querying Advanced Querying Customer Service Fundamentals Problem Solving & Decision Making Effective Business Communication Time Management Essential Management Skills Appraising Performance Resume Writing Interviewing Skills Leader Skills Time Management with Microsoft Outlook Introduction to Technical Writing